Business productivity is vital for the survival and success of an organization. It helps boost sales and also improves the employees’ morale. Nowadays, productivity means embracing technology.
Over the years, humans have used technology in everyday business. It has helped to simplify tasks, reduce operational costs, and most importantly improved productivity in the workplace. Gone are the days we had to write things down. Now, employees can use dictation software like Dragon Home 15 to help transcribe their work. Meanwhile, communication tools like Slack and Microsoft Teams have found a way to help employees work on a project no matter what the location is. Thanks to humans’ dedication to finding ways to incorporate artificial intelligence into the workplace.
Now artificial intelligence, supported by platforms like machine learning and deep learning, has improved business productivity in many ways. And, more businesses are welcoming AI into their workplace to help them solve issues and drive better sales.
According to Accenture, AI can increase business productivity through data collection, automation, cybersecurity, and decision-making. These abilities of artificial intelligence are vital in the workplace and so businesses of any size adopt it into their organization.
To elaborate further on how AI can positively impact the workplace, here are ways adopting AI into your company can boost business productivity and status.
How Artificial Intelligence Boosts Business Productivity
Accurate and Rapid Forecasting
Systems equipped with AI can test hundreds of production and outcome possibilities, and they can be more precise in their analysis while responding to new information. AI can adapt to rapid shifts like adding new products, supply chain disruptions, or demand shifts. It can even collect physical inventory in less than 24 hours. There are smart drones that can fly through a warehouse, scan objects, and look for misplaced items. This will help reduce time spent looking or recording stock of your products, particularly if you run a business as big as Walmart or Target.
Furthermore, AI can predict how customers can respond to products or content a business puts out there. It will show comparatively high accurate results using insights and other data to predict the outcome. Employees will not have to spend hours working on content that won’t give better results, instead, they can create something that their customers will respond to.
Extracts Information and Data
Data and information collection are important for business forecasting and even the creation of campaigns. In the past, data was collected manually. Employees need to review documents, invoices, and other files to record the products purchased and so on. This method of data collection can take weeks or even a month to complete.
Fortunately, gone are those days, as businesses can use tools with AI to extract and review the information needed. Unlike humans, AI can gather all the critical information in a few minutes without missing out on any data.
Automated document review and data collection can reduce time spent by employees on such tasks, and give them more time to study the processed data instead.
Reduces Errors
One advantage of using AI-based productivity tools is its ability to reduce errors. Unlike humans, AI is not prone to mistakes. The only time AI commit errors in the work is when their system is not set correctly.
Real-time Results
When employees manually collect data and analyze them, it will take them some time and even cause delays. Furthermore, it can be a nuisance on the part of the employees because they have to collect the data, which takes time, and after which they even have to analyze it.
However, with AI and machine learning, businesses may utilize them to accomplish tasks quickly. The data is constantly evaluated and processed in order to generate real-time insights and direct action, such as creating alerts about suspicious activities or installing cybersecurity precautions. You can even use AI to produce real-time insights on your campaign activity, inventory, and more.
Based on the insights collected, supervisors or admins can instantly make decisions that can improve business productivity.
Improves Customer Service and Relationship
Chatbots are communication and customer service tools that brought a change in how businesses deal with their customers. Unlike human agents, chatbots answer customers’ queries within a second, provide them options when needed, and aren’t affected by any reactions.
Using chatbots to help customers with their queries, can free up time for agents to research or deal with more complex customer issues. Furthermore, it can detect the emotional tone of a customer’s message and respond to them accordingly.
Besides managing customers’ queries, chatbots collect data for businesses to use and analyze how their customers behave individually.
Helps in the Recruitment Process
For large corporations, the hiring process takes time. The human resources department needs to sift through countless resumes to find qualified candidates.
Now, there are software programs like FreshTeam, RecruiterBox, and more that are available to simplify the recruitment process. There is no need to go through hundreds of resumes. The recruiting officer can just input the necessary qualifications into the system and then the software will scan through the resume for the most qualified candidates. Then, hiring officers can proceed to interview the chosen candidates by the AI.
Better Decision-making Process
AI helps different industries in swiftly making decisions that will positively impact the business. In medicine, AI assists doctors in making clinical diagnoses. The tools used can diagnose and provide treatment for patients and give doctors an overview of all the diagnoses possible based on the symptoms provided by the patient. This will reduce the workload of doctors so they can focus on providing the best treatment for their patients.
Predictive Maintenance Solution
Organizations are beginning to recognize that investing in predictive maintenance solutions is worthwhile since it produces an accurate way to increase operating efficiency and, as a result, has an almost instantaneous impact on the bottom line. Predictive maintenance uses devices to sense the state of equipment and analyzes the data on a continuous basis, allowing businesses to service equipment when it is truly important rather than at scheduled service times, reducing delays.
Machines can even be programmed to assess their own conditions, purchase replacement parts, and dispatch a field specialist as needed. Algorithms can be used to forecast future equipment failures, taking predictive maintenance even further. AI-assisted predictive maintenance decreases yearly maintenance expenses and reduces downtime and inspection costs.
Cut Down Manufacturing Time
The manufacturing and engineering industries have always included machines in their operation. Until recently, however, they were not intelligent enough to help with the manufacturing process on their own.
Now, machines can save production time in half or more by using parallel processing instead of serial processing for many jobs that would be onerous for humans with just a few human inputs.
Furthermore, intelligent robot workers can work 24 hours a day, eliminating the need for human workers to take breaks. They work on tasks in advance and complete them immediately.
Using AI-automated machines can even learn faster without the need for training from humans.
Personalized Manufacturing
Consumers are willing to buy or pay for products and services that are personalized. They want to receive offers, recommendations, and products that fit what they want and need. That’s why advanced AI and machine learning technologies can help businesses bring personalization to the next level. It will then improve sales and build trust with customers.
Automate Workflow
AI cuts down on tedious and mundane workflow. This in turn helps employees focus on tasks they like to do or require their knowledge. In addition, using AI to enhance your business productivity saves time to produce results faster while your employees brainstorm to bring your business a step further.
Tools like Microsoft Project Professional, Slack, Google Workspace, and Microsoft 365 are some of the software programs that can help businesses organize and communicate for better productivity.
Conclusion
Business productivity is important in improving sales, the mental health of employees, and meeting the demands of customers. By leveraging technology like artificial intelligence, businesses are able to take off some tasks from their employees’ hands, and give them time to focus on important work. In addition, AI can cut back the time required to do a job and the cost of the operation.
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